Frequently Asked Questions


Please read through the below frequently asked questions.

We use Innersense Organic Beauty, Original Moxie, Devacurl, and Ouidad.
Please use the “book now” button on our website. All appointments are booked online or you may pre-book your appointment in the salon with your stylist.
We give 36 hour to cancel/reschedule your appointment. You can make changes to your appointment through your email confirmation email only.
Yes! You will receive an email confirmation when you successfully book your appointment and another confirmation 48 hours before your appointment.
No, we currently do not have a waiting list. We recommend checking the website as cancellations do happen.
We accept all major credit cards and cash.
Yes! We currently carry Innersense Organic Beauty and Original Moxie.
No but we do require a valid credit card to hold your appointment.
Depending on the service booked we recommend you allow at least 3-4 hours for your service.
Yes if the majority of the time/year you wear your hair in it naturally curly state.
Please refer to our “How to prep” or whatever we are going to call it link on our website.
Not at this time due to new COVID-19 guidelines.
Tuesday-Friday 10am-6:30pm Saturday 10am-4:30pm
Each of our stylists have our own business phone numbers. Please only text these numbers as we are unable to answer our phones while servicing other clients. Ashley Elbeck:(415)842-2875 Sergio Delgado:(424)477-2875
There are multiple parking lots and structures around the salon. You may also park at a meter. Please do not park in the alley as those are reserved for other residents in the building and you will be towed.